FAQ and Policies

Flowers

Wildflower Preservation is based out of Chattanooga, TN, and accepts local drop-offs/pickups options for those in the area. All other flowers should be shipped through either USPS, FedEx, or UPS. All shipping instructions and procedures to follow are listed under the shipping tab! For local pickups/ drop-offs, email us at wildflowerpreservation@gmail.com to make arrangements.

During the day of your event, make sure to handle your flowers/bouquet with care to reduce the bruising or tearing of petals. Avoid touching the flower petals and tossing the bouquet if possible. DO NOT place your bouquet in a fridge or freezer during or after your event. This will cause the flowers to wilt and mold at a faster rate, making them unable to preserve.

A standard bridal bouquet provides enough flowers to cover most orders, however, if you are purchasing a larger order, you can add an additional bouquet when shipping out your flowers!

Absolutely! Everyone deserves the chance to have their flowers preserved. Here at Wildflower Preservation, we can preserve both new and old flowers. Just make sure the flowers haven’t molded and we can turn them into a beautiful timeless piece of art!

Add-Ons

Absolutely! Although we do not offer items to be exchanged within the bridal packages, individual items can be added alongside your bridal package.

After Care

All flowers are preserved in a high-quality, durable resin. Although these products are durable, you should still have them with care and make sure to NOT LEAVE THEM IN DIRECT SUNLIGHT. To keep your product looking fresh you can occasionally wipe it down with a lintless cloth!

The resin Wildflower Preservation uses is a high-quality and durable resin that allows flowers to be preserved in their three dimensional form. Over time, resin has the potential to develop a slight golden glow. To reduce this tinting, make sure to KEEP YOUR RESIN PRODUCTS OUT OF DIRECT SUNLIGHT

Shipping

AS SOON AS POSSIBLE! We suggest overnight shipping your flowers to us within 24-48 hours after your event!

Depending on the time of year, once we receive your flowers, you can expect to receive your custom products back within 3-5 months. The process we follow can be lengthy but we want to make sure we provide you with high-quality resin pieces!

AS SOON AS POSSIBLE! We suggest overnight shipping your flowers to us within 24-48 hours after your event!

When it comes to shipping, you are responsible for the cost of your flowers/bouquet to be shipped to Wildflower Preservation for a custom order. Wildflower Preservation covers all other shipping costs once we’ve created your pieces!

Store Policies

By booking with Wildflower Preservation, you are agreeing to allow us full creative liberties in designing your custom-made products.

We are only able to accept a very limited number of reservations per week for bouquet preservation in our studio due to the handmade nature of our art. Due to this, all reservations placed are non-refundable.

Due the custom nature of each piece of art created, we do not accept returns or refunds

Due to the high volume of orders we receive, if you fail to send us your flowers or your flowers arrive in poor condition, due to not following our shipping instructions, Wildflower Preservation will not issue a refund.